FAQs

The active ingredient in fake tan is dihydroxyacetone (DHA). DHA is a type of sugar. It's non-toxic and works by interacting with the protein of the skin cells in the top, dead layer of your skin.

The chemical reaction within these dead cells results in the production of a brown pigment called melanoidin. Some fake tans also contain an ingredient called erythrulose, which works in the same way as DHA.

DHA and erythrulose won't harm your baby if you use them as a mousse, lotion, cream or wipe. When rubbed onto your skin, DHA and erythrulose don’t go beyond the top cell layer. This means they aren’t absorbed into your body. As your skin renews itself, the fake tan fades as the skins cells are shed.

Le Tan tanning ingredients comply with all local and international regulations and are approved for use in leave-on topical cosmetics.

Australian and International Toxicological databases (Australian HSIS, USA TOXNET) suggest that the ingredients, and therefore the product, will be safe to use during pregnancy.

We do however, acknowledge that every pregnancy and every person is different and the use of any personal care product during pregnancy is a personal decision. We do not know in giving this advice if you have any complications or any other health concerns and therefore, any advice given is general only. We would recommend that if you have any specific concerns you should consult your health care professional.

How secure is my credit card information? 

Your credit card payment will be conducted directly via the Payment Express payment facility over a Secure Socket Layer (128 bit SSL) connection. Le Tan does not store Credit Card information, or have access to your Credit Card details. Any payments made to this website will appear on your credit card statement as Heritage Brands.

What is Le Tan’s returns policy?

Because Le Tan sells its products both directly and indirectly (through distributors) to retailers we are unable to process returns for purchases made from pharmacies or department stores. Should you wish to return a Le Tan product, please contact your place of purchase for a refund or exchange, according to the retailer’s return policy. We advise that you always keep your receipt and check retailer’s conditions for returns. If for some reason you do not wish to keep a product ordered on Le Tans's website, you may return new and unused items within 14 days of the date of receipt. Le Tan will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition; no refund can be made for products that have been used. If you receive a defective or incorrect product, please return item to Le Tan within fourteen days, and we will reimburse you for the purchase costs including the return carriage. Please refer to our Returns Policy and Procedure page to learn more.

Is Le Tan Australian owned and operated? 

Yes, Le tan is an Australian owned company and is operated in our office, situated in Springvale, Victoria, Australia.

I am a retailer, how can I find out more information about stocking Le tan products? 

Please feel free to contact our Customer Service Department on 1300 650 981 to find out more from the Sales Representative in your area. We are more than happy to answer any of your queries and discuss the opportunity with you.

Who are your stockists?

For a list of our stockists, click here

Can I change my online order after I have placed it?

 Your order may be changed on the same day as the order is placed. Please contact Customer Service by phone 1300 650981 (Monday – Friday 0900- 1700 AEST) if you need to make any changes to your purchase.

Who do I contact if I am having trouble placing an online order?

 Please email us at shop@letan.com.au or phone Customer Service on 1300 650 981 (Monday – Friday 0900 – 1700 AEST).

Further Questions?

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